Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it under the following conditions:

1. Return Eligibility

  • Items must be unused, in their original packaging, and in resalable condition.
  • Returns must be initiated within 14 days of delivery.
  • Proof of purchase (order number) is required.

2. Non-Returnable Items

  • Perishable goods, personalized/customized products, and items marked as “final sale” cannot be returned.

3. Return Process

  • Contact our customer service team via the Contact Us page to request a return authorization.
  • Pack the item securely and include all original tags and accessories.
  • Ship the return to the address provided in your authorization email.

4. Refunds

  • Approved refunds will be processed within 7 business days after we receive the returned item.
  • Original shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

  • Exchanges are subject to product availability. Please specify your preferred replacement when requesting the return.

For more details, visit our FAQ page.