Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it under the following conditions:
1. Return Eligibility
- Items must be unused, in their original packaging, and in resalable condition.
- Returns must be initiated within 14 days of delivery.
- Proof of purchase (order number) is required.
2. Non-Returnable Items
- Perishable goods, personalized/customized products, and items marked as “final sale” cannot be returned.
3. Return Process
- Contact our customer service team via the Contact Us page to request a return authorization.
- Pack the item securely and include all original tags and accessories.
- Ship the return to the address provided in your authorization email.
4. Refunds
- Approved refunds will be processed within 7 business days after we receive the returned item.
- Original shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
- Exchanges are subject to product availability. Please specify your preferred replacement when requesting the return.
For more details, visit our FAQ page.
